Our Mission & Values

An Airgas retail branch associate interacts with a customer from behind the counter.

Our Guiding Principles get to the heart of our company culture. It’s not a set of rules. It’s a reflection of who we are as Airgas associates.

  • We believe that safety must always come first.
  • We drive decision-making authority as close to the customer as possible.
  • We give managers autonomy and hold them accountable for customer satisfaction and operational and financial performance.
  • We work closely with our customers to anticipate their needs and exceed their expectations.
  • We insist on uncompromising integrity in everything we do.
  • We believe that all of our associates should be treated with respect and dignity.
  • We value differing points of view and seek to foster an environment where everyone feels safe to express those views.
  • We encourage individual initiative but always come together as a team.
  • We provide opportunities for personal and professional growth.
  • We confront problems head on and look for solutions, not excuses.